At Mealbag, we understand the importance of privacy and take it seriously. We want to be transparent about the information we collect, how it's used and when it's disclosed, and provide you with the tools to protect your privacy. In this Privacy Policy, we will cover:
Please take the time to review this policy, and if you have any questions, feel free to reach out to us. Please note that our website may contain links to third-party websites, and we are not responsible for their privacy policies. We recommend reviewing the privacy policy of each website you visit.
We collect the following information from our customers who sign up for our Services:
Account and Profile Information: We collect information about you when you create an account for our Services, including your name, phone number, email address, address, delivery location, and billing address. We may also collect information about the dietary restrictions and preferences.
Payment Information: We may also collect payment card and/or financial account information when you pay for our Services.
Feedback: We collect other data that you may submit to our Services or us, such as when you provide feedback/review about the Service and our partners/Caterers (“Food Vendors”), request customer support, or communicate with us via email or phone or social media sites.
We collect the following information from Vendors who work with us to provide our Services:
Account Information: We collect information from our Food Vendors, including name, phone number, email address, physical location, and mailing address.
Payment Information: We collect financial account information to facilitate payments to our Food Vendors. For example: It could be bank account details or PayPal account ID.
Web Logs and Analytics Information: We record certain information and store it in log files when you interact with our Services. This information may include device and browser information, internet protocol (IP) address, URLs of referring/exit pages, information you search for, and locale. We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services.
Cookies and Other Tracking Technologies: We may use various technologies to collect information, including cookies that we save to your device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve our Services and your experience and to allow you to access and use our Services without re-entering your username or password. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.
We may use the information we collect for a variety of purposes, including to:
We may also use the information we collect for other purposes about which we notify you.
We may share your information in the following ways:
Your consent: We will share your personal information with companies, organizations, or individuals outside of Caternow when we have your consent to do so.
Food Vendors: When you share your dietary restrictions and preferences with us, we may share this information with our Food Vendors in order to provide our Services. When Food Vendors provide food / means to you, they will identify individuals with dietary restrictions or preferences unless you specifically requests that they not be identified. When you provide feedback about our Food Vendors, we may share with them the feedback, the date of the order.
Service Providers and Others: We may share your information with our service providers and other third parties who perform services on our behalf, such as technology, analytics, and marketing services. We also provide your payment information to our service providers for payment processing and verification. Service providers such as analytics providers may collect information about your online activities over time and across different online services when you use our Services.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (b) to enforce our agreements, policies and terms of service, (c) to protect the security or integrity of Caternow's products and services, (d) to protect the property, rights, and safety of Caternow, our customers or the public from harm or illegal activities, (e) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third-party claims or allegations.
Business Transfers: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.
We collect various types of information from customers and food vendors to provide our food catering services. Here's a breakdown of the information we collect:
Account and Profile Information: Name, phone number, email address, address, delivery location, billing address, dietary restrictions and preferences.
Payment Information: Payment card and/or financial account information for payment processing. Feedback: Any data submitted by customers for feedback/review, customer support, and communication with us.
Account Information: Name, phone number, email address, physical location, and mailing address. Payment Information: Financial account information to facilitate vendor payments.
At Mealbag.com.au, we are committed to protecting your personal information and respecting your privacy. In this privacy policy, we will outline the information we collect, how we use it, and the steps we take to ensure its security.
When you use Mealbag.com.au, we collect information that identifies you as an individual, such as your name, email address, payment information, and location. This information is used to provide you with the best possible experience when using our services.
The information we collect is used to provide you with the services offered through Mealbag.com.au. This includes, but is not limited to, processing payments, delivering meals, and communicating with you about your orders.
We will never share your personal information with third parties for marketing purposes. However, we may share your information with third-party service providers who perform functions on our behalf, such as processing payments and delivering meals.
You have the right to decline to share certain personal information with us. If you choose to do so, you may not be able to access certain features of our services. You can also update or correct your personal information at any time by accessing your profile settings on our website or emailing us.
You also have the option to opt out of receiving promotional communications from us by using the unsubscribe link within each email. You will still receive administrative and security messages from us unless you delete your account.
We take the security of your personal information very seriously and have implemented physical, managerial, and technical safeguards to ensure its protection. However, we cannot guarantee the security of any information you transmit to us or store on our services, and you do so at your own risk.
From time to time, we may make changes to this privacy policy. If we do, we will notify you by revising the "Last Updated" date at the top of the policy and may provide you with additional notice in some cases. Your continued use of our services after any changes indicates your agreement to the updated policy.